At Smilewear we strive for 100% satisfaction first time. If you would like to return an item, we do have a 14 day returns policy.
To start your return, enter your details below:
- Items must be in original condition with all tags/labels attached and in original packaging
- In the interest of hygiene, items must be clean, not worn or washed.
- Refunds cannot be made on freight charges.
- Please allow an additional 2 to 3 days for your financial institution to credit your account.
- For your convenience, you may complete your return at one of our stores.
- Items with embroidery can not be exchanged or refunded.
- Customers are responsible for freight costs associated with returning goods for refund.
- Please note - due to health reasons we are unable to refund scrub hats or footwear.
