VETSTATIONERY FAQ

  •  HOW DO I ORDER?
You can either place your orders online, or download and email your order forms to service@vetstationery.com.au, or Fax (07) 3369 7196
Unfortunately, 30 day accounts are no longer available for orders under $250. See change in terms.
All our prices include GST. Whichever way you choose to order with us, we look forward to providing you with a wonderful customer service experience! If you’d like to discuss your order with us, please phone (07) 3369 7833
  • DO YOU OFFER VETERINARY BRANDING AND DESIGN SERVICES?

Yes, at Veterinary Stationery Supplies we can:

    • Design + print as little as 1 or 2 products for you, or a whole range!
    • Modernise your stationery using your existing logo
    • Design a complete practice logo from scratch

Whether you are placing an order for a brand new design or simply placing a repeat order, you can outline your requirements on your order notes or your order form. Our friendly graphic designers are always happy to assist with any queries you may have prior to ordering!

  • SO HOW DOES IT WORK? 
BRIEF  You can outline your brief in your order notes or via email to 
design@vetstationery.com.au
PROOF
Our graphic design team will prepare and email a proof for you to review and approve within 1 to 3 business days of receiving your initial design brief.
CHANGES
Once you have reviewed your proof, you can advise our design team of any amendments or tweaks that are required. You will be sent a second proof to review and approve.
PRINT
Once we have received your written approval to proceed, your design will be sent into production. Please note that once the order has been approved we will not be able to make any further changes at that stage.

 

Whilst every effort is made to ensure your goods are delivered within specified timeframes, sometimes there are circumstances beyond our control, which can result in delays. For more information, please read our ShippingRefund Policies

If you need any further design assistance, please phone (07) 3369 7833 or email service@vetstationery.com.au to discuss your requirements. Our team is always happy to help you!